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GM Operations At Sundarban Courier Service (Pvt.) Ltd

GM Operations At Sundarban Courier Service (Pvt.) Ltd


Position:GM Operations

Job brief:

 Project delivery functions include planning and strategy support, delivery assurance, quality assurance, client relationship management.

Ultimately, you will ensure that our operations runs smoothly and that the resources are productive.

If you also have excellent people skills, business acumen, and exemplary work ethics, and a minimum of 50 years old, we’d like to meet you. Recent retirees with similar backgrounds and experiences are also encouraged to apply for the said position.


Collaborating with other senior management to formulate strategies, plans, and procedures

Oversee the implementation of technology solutions throughout the organization

Oversee daily operations of the company and the work of executives

Mentor and motivate teams to achieve productivity and engagement

Set comprehensive goals for performance and growth

Lead employees to encourage maximum performance and dedication

Evaluate performance by analysing and interpreting data and metrics

Write and submit reports to the Management in all matters of importance

Manage relationships with partners/vendors

Implement efficient processes and standard best practices related to Software Development and the matters/projects related IT Infrastructure.

Coordinate customer service operations and find ways to ensure customer satisfaction and customer retention

Ensure compliance with local and international laws (e.g. data protection)

Manage contracts and relations with customers, vendors, partners and other stakeholders

Evaluate risk and lead quality assurance efforts

Oversee expenses and budgeting to help the organization optimize costs and benefits

Report on operational performance and suggest improvements

Resource Development including Redundancy Planning

Undertake Occasional Audit in multiple capacity


Age, a minimum of 50 years

Proven experience as Head of Operations or relevant leadership role

Understanding of business functions such as HR, Finance, Supply Chain

Working knowledge of IT/Business infrastructure

Familiar with Software Development Life Cycles and related Best Practices

Demonstrable competency in strategic planning and business development

Outstanding organizational and leadership abilities

Excellent interpersonal and public speaking skills

Aptitude in decision-making and problem-solving

Experience with implementing IT systems

Knowledge of data analytics and reporting

Good with numbers and financial planning

Outstanding communication and negotiation skills

Excellent organizational and leadership ability

Analytical mind

Problem-solving aptitude

BSc/BA in Business, Computer Science or other relevant field; MSc/MBA is a plus

Salary and benefits: Negotiable


Email your CV to:

Intending candidates are requested to send their updated Curriculum Vitae to mentioning the name of the
position in subject line.

Application Deadline: 22/Nov/2020

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