Call Center / Customer Care Executive (Female)
Dolphin Food & Beverage Co
Context:
Looking for experienced and passionate Customer Care Executive who is interested in working with Us
We need Customer Care Executive, Fresher also encourage to apply.
Job Responsibilities:
Manage large amounts of incoming calls and social media interaction
Provide technical support for students
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Employment Status: Full-time,
Workplace:
Work from home, Work at office
Educational Requirements:
HSC, Graduate
Experienced candidate will get preference for age and education.
Additional Requirements
Age 22 to 30 years
Only females are allowed to apply
Excellent communication and presentation skills
Strong phone contact handling skills and active listening
Ability to multi-task, prioritize, and manage time effectively
Job Location: Dhaka
Salary: Negotiable
Compensation & Other Benefits
Tour allowance, Performance bonus, Provident fund, Over time allowance
Lunch Facilities: Full Subsidize
Salary Review: Half Yearly
Festival Bonus: 2
Apply Procedure
Email: dolphinbeverage8@gmail.com
Or
Application Deadline: 12 December 2020
