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Call Center / Customer Care Executive (Female)

Call Center / Customer Care Executive (Female)

Dolphin Food & Beverage Co


Looking for experienced and passionate Customer Care Executive who is interested in working with Us

We need Customer Care Executive, Fresher also encourage to apply.

Job Responsibilities:

Manage large amounts of incoming calls and social media interaction

Provide technical support for students

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Employment Status: Full-time,


Work from home, Work at office

Educational Requirements:

HSC, Graduate

Experienced candidate will get preference for age and education.

Additional Requirements

Age 22 to 30 years

Only females are allowed to apply

Excellent communication and presentation skills

Strong phone contact handling skills and active listening

Ability to multi-task, prioritize, and manage time effectively

Job Location: Dhaka

Salary: Negotiable

Compensation & Other Benefits

Tour allowance, Performance bonus, Provident fund, Over time allowance

Lunch Facilities: Full Subsidize

Salary Review: Half Yearly

Festival Bonus: 2

Apply Procedure



Apply Online

Application Deadline: 12 December 2020

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