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Business Analyst IT / Business Support IT At SML Group

Business Analyst IT / Business Support IT At SML Group

Since it began in 1985 the privately held SML Group (Hong Kong) has rapidly emerged as a world leader in the manufacture and supply of garment trim to the apparel industry. As a truly global company, strategically positioned in over 40 locations around the world, SML’s goal is to provide products and services so outstanding that it will always be customers’ supplier of choice. SML believes in faster actions, better approach and bolder market presence, and its reputation as the technology leader in the merchandise identification industry speaks for itself. The strong supply chain management system and even stronger footage in e-commerce and business logistics are designed to accommodate the forces of market globalization; and continue to offer its clients the lowest total cost of ownership.

SML group is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. SML do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

SML Bangladesh welcomes applications from skilled professionals who are seeking new challenges. As a fast moving and energetic company our investment in people is the key to our success and expansion plans. If you feel you have the required skill sets and enthusiasm to play a major role with us, we invite you to join us for a rewarding career.

We are hiring for the following position (s):

Business Analyst IT / Business Support IT

The primary purpose of this position is to help the organization to implement Technology Solutions in a cost-effective and efficient manner by determining the requirements of a project or program, and communicating them clearly to management, stakeholders, facilitators, and partner. This position will also complement the regular operations of the department.

Educational Qualification: An ideal candidate should have Honors / Bachelors / Master degree from recognized university, in the discipline of Information Technology / Computer Science

Experience Requirements: The applicants should have minimum 03 to 05 (three to five) years of relevant experience in System Support, Supporting ERP and Developing ERP Solutions

Job Description / Responsibility:

Provide application support

Provide functional analysis of business requirements and take part in improvement process and project assignments

Perform application testing, system setup, user training and application upgrade

Communicate with business users and Headquarter IT team on project support and issues Resolution

Determine operational objectives by studying business functions, gather information, and evaluating output requirements and formats

Construct workflow charts and diagrams

Improve systems by studying current practices and designing modifications

Define project technical requirements, identify project milestones, phases, and elements

Monitor project progress by tracking activities

Contribute to team effort by accomplishing related results as needed

Strategic and development planning within the various departments

Develop, design, and prepare effective test plans and cases to perform various types of testing based on requirements and functionalities

Translate Functional, Technical, Conversion, and Performance requirement specifications into high-level test cases/plans

Other tasks assign by top management

Additional Job / Traits Requirements

The ideal candidate must have thorough knowledge / experience on the following:

Strong participation at regional applications project implementation

Technical in Microsoft SQL database for data extraction, verification, and troubleshooting

Software Development Process, especially Requirement Analysis

Knowledge of Microsoft O365 Word, Excel, Access Programming, Visio, Wireframing, Requirement Management Tools

A history of leading and supporting successful projects

Developed previous Business Analysis artifacts, (Workflow, Requirements Specifications, Test Scripts, etc.) that can be shared during the assessment process

The ideal candidate must possess the following qualities:

Excellent analytical and critical thinking skills – able to analyze and solve problems

Ability to identify and document solutions to complex business problems with accuracy

Self-Starting – takes independent action and goes beyond what the job or situation requires

Time management skills with the ability to coordinate multiple tasks to ensure project deadlines are met

Ability to work independently and achieve results

Well conversant in English & Bangla

Work well independently as well as in a big team

Be self-motivated, organized and disciplined

Have keen sense of punctuality along with ethical and professional responsibility

Pro-active, friendly, smart & hard-working

Salary Range: Negotiable

Job Location: Adamjee EPZ / Ashulia / Dhaka City

If you are committed to making a difference and ready to work in an innovative and challenging environment, then the opportunity is there for you to join. The successful candidates will be offered an attractive remuneration package and congenial working environment. Please send your resume which should include a recent photograph and contact phone number with the name of the position on top of the envelope / subject line on or before 09 January 2021 to the following address:

Human Resources Department

SML Packaging Solutions Bangladesh Limited

SFB – 2, Adamjee Export Processing Zone

Siddhirganj, Narayanganj – 1431

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(Photographs should be attached on the CV)

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